# GORU > GORU is a Singapore AI automation consultancy. It builds documented digital > robots (RPA), document-processing systems and bounded AI agents for businesses > in Singapore. They work inside applications a team > already uses, including Outlook, Excel, SAP, browsers and portals. Written > rules define the work, and a named person decides anything unusual. Teams can > start with one process without replacing their existing software. GORU works with small and medium businesses, finance and operations teams, professional-services firms and retailers. Each project starts with a written process definition, and a person decides exceptions outside its rules. The public FAQ explains scope, approvals, price factors, access and support. Published stories are the source for client-specific results; illustrative demonstrations on the homepage are not additional client measurements. Contact: ernest@goru.sg; WhatsApp +65 8777 6900; Singapore. ## Pages - [Home](https://goru.sg/): A stock-report robot at work, verified results, GORU's project process, teaching work, and how written process documentation guides a robot. - [Services](https://goru.sg/services): Robotic process automation, intelligent document processing and bounded agentic systems. - [Our team](https://goru.sg/our-team): The people behind GORU, their experience, and the team's reason for building and teaching automation. - [Story archive](https://goru.sg/stories/archive): Every GORU story and case study listed by year. - [Stories](https://goru.sg/stories): Published automation stories, results, human checkpoints, and process documents. - [FAQ](https://goru.sg/faq): Systems compatibility, approvals, exceptions, project scope, price factors, documentation, access and support. - [Contact](https://goru.sg/contact): Send GORU one repetitive process for an initial fit assessment by email, form or WhatsApp. - [Privacy](https://goru.sg/privacy): How information submitted through the GORU website is handled. ## Published stories and case studies - [How SMU reduced three hours of bank reconciliation work to three minutes](https://goru.sg/stories/smu-bank-recon): Automating financial checks freed the team time to focus on investigating discrepancies - [How UNTAR brought hands-on automation training to 70 students](https://goru.sg/stories/untar-rpa-workshop): A collaboration in Jakarta helping students develop practical automation skills and communicate the value of their solutions to others. - [How SMU reduced daily financial data processing from an hour to seconds](https://goru.sg/stories/smu-data-processing): Automating the preparation and consolidation of financial records to give SMU's finance team faster access to accurate, ready-to-use information. - [How RAK bridged its new and legacy ERP systems with automation](https://goru.sg/stories/rak-cubesync): Keeping concrete testing submissions connected to existing billing workflows during a transition to a new enterprise system. - [How Lab Moneta automated personalised client communications at scale](https://goru.sg/stories/labmoneta-comms): Streamlining email and WhatsApp communications to reach thousands of recipients with personalised messages, relevant attachments and significantly less manual effort. - [How uMart automated their inventory management process across four outlets](https://goru.sg/stories/umart-inventory-management): Connecting stock reports, inventory transfers and supplier orders into one coordinated workflow. ## Optional - [Sitemap](https://goru.sg/sitemap.xml): Canonical public page URLs and published story modification dates. - [Crawler access](https://goru.sg/robots.txt): Crawl rules; private administration routes are excluded.